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May 21, 2020
Puerto Rico’s premier and fully bilingual (English and Spanish) contact centers. LinkActiv crafts high-performing campaigns that combine human touch, technology and the advantages of nearshore pricing while being 100% domestic. As you may know Puerto Rico is U.S.A territory.
 With 25+ years of experience, LinkActiv Group provides state-of-the-art customer engagement solutions such as voice, email, chat, work-from home modules, appointment scheduling services, direct mail, among others.
Puerto Rico’s highly educated talent pool provides qualified, committed, and reliable workforce that understand American idiosyncrasy, allowing agents to engage and relate to mainland Americans without lost-in-translation issues.
Having a privileged location, midway between North & South America, Europe and Asia, Puerto Rico is the perfect bridge between continents while being 100% domestic.
Strategic world-class technology partners like Avaya Technologies, Cisco Systems, Microsoft BI, Pitney Bowes and Amazon Web Services allow the technology infrastructure resilience necessary for a 24/7 operation along with redundancy provided for power, water, voice and data.
LinkActiv Group holds safety and compliance certifications such as PCI & SSAE-18 Audit Compliant, Health Insurance Portability and Accountability Act (HIPAA), National Minority Supplier Development Council, and USPS Seamless Full Service Certified.
Contact us at to know more about our services!

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